Description

General Summary of Job Duties Principle Responsibilities and Duties

• Maintain a high quality of guest service according to Silverton standards.
• Oversee revenue management and distribution strategy of the hotel and manage day-to-day yield operations.
• Daily pick-up analysis, strategy adjustments and reporting.
• Perform competitive benchmark studies and follow market trends.
• Responsible for best practice standards to include competitor analysis; environmental scanning; market modelling; distribution yield management; business mix yield management; length of stay yield management; inventory availability by channel; pricing control and new pricing concepts
• Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future.
• Evaluate current market conditions, pace and pickup, special events (both at Silverton and in the market), along with past historical hotel performance and any other data that may be available. Effectively utilize this information to provide documented reports and recommendations for room rate.
• Maintain an effective and productive working relationship with all departments. Understand the duties and functions of other departments, and how they affect or interact with the Revenue management position.
• Consult with senior department management and follow their directives.
• Provide documented recommendations for wholesale rate adjustments.
• Maintain open communication with all departments to ensure proper and on-going communication.
• Document and notify senior management of any problems that may impact or jeopardize the achievement of current and future departmental objectives.
• Other duties as assigned.

General Job Responsibilities and Duties

To perform the job successfully, an individual should demonstrate the following Silverton Values:

• Excellence- Be AMAZING.
• Collaboration Celebrate diverse ideas, thoughts, and talents.
• Care Be KIND to yourself and each other.
• Character Always do the right thing and treat everyone with dignity and respect.
• Fun Our guests are here to have FUN, so we should have FUN, too!
• Courage Champion today for a better tomorrow.

Qualifications

Skills, Education & Other Requirements

• Must be at least twenty-one (21) years of age or older
• High School diploma or equivalent.
• 2 4 years of hands-on Hotel Revenue Management experience.

Required Work Cards

• Identification that establishes identity
• Identification that establishes the right to work in the United States

Machinery, Work Equipment, Programs, Software, Hardware Used

Computer

LMS Software a plus

Physical Requirements of Job

Rarely the activity is performed from 1% - 25% of the duration of the shift.

Occasionally the activity is performed from 26% - 50% of the duration of the shift.

Frequently the activity is performed from 51% - 75% of the duration of the shift.

Continuously - the activity is performed from 76% - 100% of the duration of the shift.

Not Applicable (N/A) this activity is not performed during the performance of this job